LocaRide

LocaRide

Local guidelines

The rules and etiquette we ask you to follow as a LocaRide Local.

1. Basic mindset

  • ✓

    Travelers are visiting a place for the first time. Making them feel safe is your top priority.

  • ✓

    Simply sharing your "everyday life" is enough. No guide license or special skills are needed.

  • ✓

    Be punctual, and don't be late for the agreed time and place.

2. Rules during sessions

  • ◯

    Go at the Traveler's pace.

  • ◯

    Choose safe places and routes.

  • ◯

    If you run into any problems, contact LocaRide Support.

3. Prohibited conduct

  • ✕

    Transactions outside the platform (such as accepting payment directly)

  • ✕

    Selling products to, soliciting, or marketing to Travelers

  • ✕

    Discriminatory behavior, harassment, or inappropriate physical contact

  • ✕

    Taking Travelers to dangerous places or being involved in illegal activity

  • ✕

    Providing false profile information

4. Earnings

  • Your earnings are confirmed once a session is completed.
  • Your earnings are the amount remaining after the 20% platform fee is deducted.
  • You can withdraw to your bank account once your balance reaches ¥5,000.
  • Accepting tips or additional payments directly from Travelers is prohibited.
  • For groups of 5 or more, a group surcharge (30% of the hourly rate per additional person) applies. The surcharge is also included in your earnings.

5. Expenses during sessions

  • Please cover your own out-of-pocket costs during sessions, such as food, drinks, and transportation.
  • You don't need to pay for the Traveler's share.
  • The hourly fee doesn't include food, drinks, or transportation. Please let the Traveler know.

6. Account suspension

Your account may be suspended in the following cases.

  • Serious violations of the guidelines
  • Multiple complaints from Travelers
  • Consistently low ratings (average below 3.0)
  • Frequent no-show cancellations